Safety Camera Network
Our Safety Camera Network is creating a safer environment for those who visit, live and work in the city.
The Safety Camera Network has grown significantly. It now has over 700 cameras to support the police and other agencies to maintain public safety.
Cameras are monitored 24/7 by licensed operators within a central control room. The operators proactively observe images, detect incidents and notify police if necessary.
The objectives of the Safety Camera Network are to:
- enhance the community's safety
- support a timely police response to incidents
- reduce crime and anti-social behaviour
- assist in the prevention and early detection of crime committed in public areas
- assist with tracking people or vehicles that are suspected of being involved in an offence
- aid in the apprehension and prosecution of offenders.
Safety Camera Network areas are clearly signed. The cameras are strategically placed in areas where anti-social behaviour, alcohol-fuelled violence and criminal activity are most likely to occur. Images from the cameras are relayed back to a central control room which has communication links with police, private security providers and other relevant parties.
Permanent safety cameras
There are permanent safety cameras located in our key entertainment precincts:
- Surfers Paradise
Closed-circuit television (CCTV) camera locations can be viewed on our Open Data Portal.
Note: the locations of safety cameras may change in response to issues of community concern and for operational and maintenance requirements.
Mobile CCTV cameras
The City has a fleet of mobile cameras able to be temporarily deployed throughout the Gold Coast. Mobile cameras are used to record and monitor public safety issues such as anti-social behaviour and graffiti. The mobile cameras can also be used at large events and for disaster recovery. Information captured can be provided to the Queensland Police Service to assist them in investigations.
Cameras are also located at many of the city's skate parks and at some urban villages including Burleigh Heads, Varsity Lakes, Chevron Island, Nobby Beach and the Health and Knowledge precinct.
Storage of footage
Images recorded by the Safety Camera Network are kept for 28 days for permanent cameras and up to14 days for mobile cameras. If no request to view or access footage has been made during this period, the electronic media may be overwritten.
Application for footage
Step 1: Confirm footage is available
If you have been directly involved in an incident and you would like to determine if Council has any CCTV footage available, please contact the Safety Camera Network on 1300 GOLD COAST (1300 465 326). You will need to provide detailed information about the incident, for example: date, time, location, description of what occurred. Reviewing footage is time consuming, so the more specific the information provided, the more efficient the searching will be. A request for footage may take up to five working days to determine.
Step 2: Apply to access footage
- Submit an access application for information release under the Right to Information Act 2009 or the Information Privacy Act 2009 (IP Act). These are the two key Acts people can use to access documents held by Council. Please email firstname.lastname@example.org for further assistance.
- Submit an Evidence Act application. If you are a party in civil legal proceedings, you can apply directly to the City to inspect or obtain copies of documents under Section 134A of the Evidence Act 1977. For more information visit How to access Council information.
If you are a party in criminal legal proceedings, please check the Department of Justice and Attorney General website for advice on accessing information for use in these proceedings.