We want our city to be safe for everyone. Abuse is not tolerated in our community.
If you or someone you know requires support, help is available.
SEEK SUPPORT
In the event of an emergency call Triple Zero (000).
If you need translation support, please call the Australian Government's TIS National service on 131 450. This helpline is available 24 hours, 7 days a week.
Your helplines
DVConnect Womensline – 1800 811 811
- 24 hours, 7 days a week
- Support for women, their children and pets experiencing domestic and family violence, including emergency transport, accommodation, crisis counselling and interventions
DVConnect Mensline – 1800 600 636
- 9am to midnight, 7 days a week
- Counselling, referral and support services for men experiencing or using domestic and family violence
Elder Abuse Hotline – 1300 651 192
- 9am to 5pm, Monday to Friday
- Assistance for anyone who experiences, witnesses or suspects the abuse of an older person by someone they know and trust
1800RESPECT – 1800 737 732
- 24 hours, 7 days a week
- Support for people, friends and family experiencing or at risk of experiencing sexual assault; or domestic or family violence
- Support is also available for professionals supporting someone experiencing or at risk of experiencing sexual assault, domestic or family violence
Lifeline – 13 11 14
- 24 hours, 7 days a week
- Crisis support and suicide prevention services
Kids Helpline – 1800 551 800
- 24 hours, 7 days a week
- Counselling service for young people aged 5 to 25
Homeless Hotline – 1800 474 753
- 24 hours, 7 days a week
- Information and referral service for those experiencing, or at risk of, homelessness
Policelink – 13 11 44
- 24 hour, 7 days a week helpline
- For non-urgent reporting or general police enquiries
Your local services
Domestic Violence Prevention Centre Gold Coast Inc. – 07 5532 9000
- Provides a wide range of programs to support women and their children affected by domestic and family violence
- Works with men who perpetrate domestic and family violence
- Publishes a guide to help people recognise domestic and family violence and seek support. Go to The Purple Book
- Publishes a guide to help young people access information about relationships and how to seek support. Go to Safe relationships
Support Assessment Referral Advocacy (SARA program) – 0405 065 544
- Supports women and their children from culturally and linguistically diverse backgrounds affected by domestic and family violence
Resources we've developed for you
Our Safety Information Card(PDF, 1010KB) is available to download with contact details for more services. It is also available in other languages.
Our Safety and security pages include tips and information on how to keep safe and secure. Visit our Housing and homelessness page for details of support services for those who are experiencing, or are at risk of, homelessness.
Our action plan
We work collaboratively with government agencies, community groups and local businesses, to facilitate cultural change that will lead to safer homes, neighbourhoods and communities.
We recognise that we can play a key role in the prevention and reduction of domestic and family violence in our city.
To capture what can be achieved, we have established and are implementing a Domestic and Family Violence Action Plan. Our three key priorities for our 2020–2023 Action Plan are:
- community education and awareness raising including supporting:
- the Queensland Government's Domestic and Family Violence Prevention Month in May
- Communicare's White Ribbon Day in November
- establishing community partnerships to further develop and foster relationships with key stakeholders, strengthening the local response to domestic and family violence
- as a local government employer, implement strategies to support our staff and provide information and training to raise awareness.
The action plan aims to strengthen the work already undertaken by implementing initiatives to address new or emerging trends. This includes COVID-19 recovery and complementing work done by State and Federal governments, and the community sector.
Download our Domestic and Family Violence Action Plan 2020–2023 fact sheet(PDF, 559KB).
Funding opportunities
Explore our funding programs for opportunities. For State Government funding opportunities, visit the Queensland Government website.
If you would like to contact us in relation to our work on domestic and family violence prevention, please email communitysafety@goldcoast.qld.gov.au