Changing Places toilets are different to standard accessible toilets. They have extra features, more space,
and some are accessed using a Master Locksmith Access Key (MLAK).
Each Changing Places toilet provides:
- a height adjustable adult-sized changing bench
- a ceiling tracking hoist system
- additional circulation space
- a safe and clean environment.
Note: You need to bring your own four-looped sling to use the hoist.
Apply for a free key
We have a limited number of MLAKs available for eligible Gold Coast residents with a disability that need to
use these facilities.
APPLY FOR A FREE MLAK
If you require assistance with your application or require further information, please contact us by:
An MLAK can also be purchased from the Master Locksmiths Association of Australasia by phoning 1800 810 698 or visit the Master Locksmith Access Key website. Please note that there is a fee for the key and eligibility criteria.
Locations
Broadbeach – Kurrawa–Pratten Park (All Abilities Playground)
The Changing Places toilet is located near the Kurrawa Surf Life Saving Club (just outside the All Abilities
playground). A beach wheelchair is also available for loan for free
from the Kurrawa Surf Life Saving Club. For more information on the beach wheelchair, or to borrow a key for
the Changing Places toilet, phone the club on 07 5527 5660.
Two off-street accessible car parking spaces are located approximately 100 metres south of the toilet.
Broadbeach – Pacific Fair shopping centre
The Changing Places toilet is on the ground floor of The Arcade. To find out more visit Pacific Fair's
Accessibility web page.
Bundall – HOTA Gallery
The Changing Places toilet is located on the ground floor of the new gallery. This toilet includes a shower
and an MLAK is not needed. To find out more visit HOTA’s Accessibility web page.
Burleigh Heads – Burleigh Beach
The Changing Places toilet is located next to Burleigh Pavilion on Goodwin Terrace. It has a shower and wide entry door for beach wheelchairs. Eligible visitors can borrow a key from the
Burleigh Heads Mowbray Park Surf Life Saving Club, which is approximately 300 metres north of the toilet.
The Club also provides beach wheelchairs to the community to use for free. To find out more call 07 5535 2419 or email admin@burleighslsc.com.au
Carrara – Gold Coast Sports & Leisure Centre
The Changing Places toilet is located on level two. You can borrow an MLAK from Reception. Please contact
Major Sporting Venues to confirm opening hours by phone on 07 5581 1548 or
email majorsportingvenues@goldcoast.qld.gov.au
Gold Coast Airport
The Changing Places toilet is located in the Domestic Departure Lounge, in the central
amenities corridor, opposite Gate 12. This toilet contains a shower and is open from 4am to 11pm
daily. If you do not have an MLAK, call a Gold Coast Airport Duty Manager on 07 5589 1201 and they will give you the access code and instructions to open the door.
To find out more visit Gold Coast
Airport accessibility web page. For maintenance or repairs, please contact Gold Coast Airport on info@gcal.com.au.
Miami – Miami Aquatic Centre
The Changing Places toilet is located near the warm water pool. This facility includes a shower. There are accessible car parking spaces at the front of the centre.
Palm Beach – Palm Beach Aquatic Centre
The Changing Places toilet is located near the warm water pool. This facility includes a shower. There are accessible car parking spaces in the basement of the centre with lift access to the main floor.
Paradise Point
The Changing Places toilet is in the public amenities block, near the corner of Ephraim Island Bridge and The Esplanade. There are also accessible parking spaces along the Esplanade.
Pimpama – Pimpama Sports Hub Aquatic Centre
The Changing Places toilet is located near the warm water pool. This toilet includes a shower.
Robina – Greenheart Parklands
The Changing Places toilet is in the public amenities block, next to the main car parking area, when you enter the parklands from Stadium Drive.
Watch this short video about Greenheart Robina Parklands Accessibility
Southport – Broadwater Parklands
The Changing Places toilet is located to the south of the Gold Coast Aquatic Centre, across from Café Catalina. It includes a shower and wide entry door for beach wheelchairs. Accessible car parking spaces are located directly outside the Changing Places toilet.
Tallebudgera Creek – Tallebudgera Creek Park
The Changing Places toilet is located in the main amenities block beside the playground. This toilet has a wide doorway for beach wheelchairs and a shower.
There are accessible car parking spaces located approximately 50 metres from the toilet in the off-street car parking area.
How to use the equipment
Please note that slings are not provided so you will need to bring your own four-looped sling to use the
hoist. Instructions on how to use the equipment and conditions of use are below:
Maintenance
For maintenance, cleaning or to report an issue with these toilets please call 1300
694 222 during business hours or 1800 637 000 after hours.
Learn more about Changing Places toilets
To find out more about Changing Places toilets, including a list of all facilities in Australia visit the Changing Places Australia website.