Youth support & resources

We've put together a list of resources to support the health and wellbeing of young people.

You can also explore our Safety & security pages or the Gold Coast Community Directory.

Gold Coast Youth Service

Gold Coast Youth Service looks after the needs of marginalised, disadvantaged and homeless young people and their families.

Call 07 5572 0400.

Head to Health

Head to Health is provided by the Australian Department of Health.

They help you find digital mental health services from some of Australia's most trusted organisations.

Head to Health can assist with:

  • improving your own sense of well-being
  • helping with something that is bothering you
  • helping someone you care about.

You have access to:

  • apps
  • online programs & forums
  • phone services
  • a range of digital information resources.

Headspace Southport

Headspace Southport's inclusive services are free for eligible young people aged 12–25 years through Medicare.

Headspace centres act as a one-stop shop for young people who need help with:

  • their mental health
  • physical health
  • alcohol and other drugs
  • work and study support.

Call 07 5509 9500.

YHES House

YHES is a safe and youth-friendly community hub.

They provide a non-judgemental space where young people are welcomed, listened to and respected. YHES can help with issues of:

  • being homeless
  • needing someone to talk to
  • drugs and alcohol
  • relationship problems
  • health advice and more.

They also offer a drop-in centre Monday to Thursday (9am to 4pm) for young people aged 8–21 years.

This is a safe space to have a shower, do some laundry or use the internet.

Call 07 5528 5333.

DV Connect

DV Connect helps Queensland women, men, children and pets find pathways to safety, away from domestic, family and sexual violence.

They provide emergency transport and accommodation, safety planning, crisis counselling, intervention and referrals.

Call the 24 hour hotline on 1800 811 811.

Kids Helpline

Kids Helpline is a free, confidential phone and online counselling service for young people aged five to 25 years.

Call the 24 hour hotline on 1800 551 800 or visit the website to access their web chat.

Youth Beyond Blue

Beyond Blue provides information and support to help everyone in Australia achieve their best mental health.

Beyond Blue's youth program Youth Beyond Blue aims to empower young people aged 12–25 years with anxiety and depression. It also educates their friends and those who care for them on how to respond.

There is a 24 hour helpline as well as an online chat from 3pm to midnight daily.


ReachOut is an online mental health service for young people and their parents in Australia.

Youth hubs

After school and school holiday programs operate from some of our community centres. The programs incorporate a range of activities designed for young people between the ages of 12 and 17 years, and all activities are free.

For registration forms or enquiries regarding any of our youth programs, contact us by email at

Streetsmart Handbook

The Streetsmart Handbook is a practical life guide for 16 and 17-year-old school leavers. It is designed to help prepare today's youth for life after school and given to Year 11 students through local high schools. The handbook offers information specific to the school leaver across a range of topics, including entering the workforce.

Securing students' futures

We have put together resources to prepare school leavers for their future with training and opportunities.

Novel coronavirus (COVID-19) resources

City of Gold Coast

The health and wellbeing of the Gold Coast community is our first priority. The City of Gold Coast is continuing to deliver essential services and support to our city in the response and recovery of the COVID-19 pandemic. For up-to-date City information and community support visit the COVID-19 updates and impacts page.


ReachOut recognises it's been a stressful time all around the world as we deal with COVID-19 and the uncertainty it brings. To support young people through this time, they have put together some resources to help young people manage their wellbeing. You can view the Coping with Coronavirus toolkit on their website.


Headspace have put together a "How to cope with stress related to Coronavirus" fact sheet and information page for young people aged 12 to 25 years. Their webpage includes information on maintaining a healthy headspace, common reactions and advice around when a young person should seek help. You can find the How to cope with stress related to Coronavirus fact sheet on their website.

Kids Helpline

Kids Helpline have put together "Your guide to everything novel coronavirus (COVID-19)" in consultation with young people Australia wide. The guide features information and guides about COVID-19 and mental health, quarantine, family and home life. You can find Your guide to everything novel coronavirus (COVID-19) on their website.

Red Cross

Like adults, young people are navigating something they have never experienced before. Red Cross have created a guide to help people find the right way to talk to their young people about COVID-19. You can find Red Cross's Talking to children and young people about COVID-19 on their website.