Order a commercial and/or shared waste service

If your business or body corporate would like to set up a new waste, recycling or green organics collection service with the City or you want to alter your existing service, you need to consider:

• the type of bins you need
• the size of bins you need
• the number of bins you need
• the space available for collection vehicles to service the bins
• the number of collections required per week
• your preferred collection days.

Bin types

There are 3 types of bins available:

• wheelie bins
• bulk containers
• RORO (roll-on, roll-off) containers.

Compacted bulk waste services and compacted RORO services can also be arranged, but users of such services must provide their own waste compactor and waste bin.

Bin sizes

Bins are available in a range of sizes. You might be able to find your current bin size on the trim of your bin body. The stamp includes information about the Australian Standard number, bin size and bin weight.

Select your bin type and size from the following charts.

Wheelie bins

Bulk bins

RORO

Waste collection vehicle dimensions

The space available for a waste collection vehicle to access and service your bin storage areas needs to be taken into account. These include:

• collection vehicle dimensions – travelling height, servicing height, width, length and turning radius
• added margins (100 millimetres height and 500 millimetres width) for vehicle dimensions to allow for truck variation
• if applicable, additional margin allowed for wall-mounted/under-ceiling services (lighting, water, sewerage, electricity, data, air-conditioning, fire systems and other emergency) and other permanent fixtures (bollards, barriers, cupboards and signs)
• if applicable, additional margin allowed for roadway gradients at basement entrances and near storage areas.

There are 3 types of collection trucks – side-lift truck (wheelie bins), front loader (bulk bins) and hook-lift truck (RORO 35 cubic metres bin).

Number of collections per week

Commercial waste wheelie bins and bulk waste containers can be serviced up to 7 days per week, depending on your service area.

RORO (roll-on, roll-off) containers are for waste only, and can be serviced as required, up to 7 days per week, depending on your area.

Cost

Commercial bin costs vary based on type and size. You will receive information regarding the cost upon application. You can also refer to the Register of fees and charges for further guidance.

How to apply

You can set up an account, apply online or download the commercial and/or shared bin application form to submit in person or by mail.

You will also need to submit a liability waiver form with your application for services on private property.

Liability waiver form(PDF, 58KB)

Upon receipt of this completed form, a City Waste Management Officer will contact you to arrange an appointment to determine the defined service point.

Please call us on 07 5667 5976 if you need more information or would like to change your existing service.