Residential bins

We can all play a part in reducing the landfill we produce by re-using or recycling our waste.

When is my bin collected?

Collection services operate as usual over all public holidays, including Christmas and New Year.

Please ensure bins are placed on the kerbside the night before collections day.

Recycling and green organics bins are emptied on the same day as the general waste bin, but on alternate weeks. To find out what day your bin is collected, use our online Bin day finder.

For larger unit blocks and apartment buildings, check with your body corporate or contact us on 07 5667 5976 for information about your bin collection services.

If your bin collection was missed, or your bin has been damaged or stolen, let us know. Our Report a problem page has all the information you need.

Where to put your bins for collection

  • Place your bins no more than one metre from the kerbside the night before collection day – including on public holidays.
  • Bins must face the road and be away from any trees, cars or anything else that could prevent access to the bins.
  • Place each bin at least 30 centimetres apart.
  • Return bins to their usual place on your property as soon as possible after collection to avoid them being damaged or stolen.

Collection service area

To find out if there is a collection service for your property, please refer to our collection service area maps as a guide:

Waste collection map(PDF, 6MB)

If your property is not in a council collection area but close to the border, please contact waste management on 07 5667 5976 to confirm eligibility or register an expression of interest for a future service.

Please note: we do not provide collection services to vacant blocks or during the construction of a house. Someone must be living at a permanent dwelling before bins can be delivered.