Residential bins

Which bin?

We can all play a part in reducing the landfill we produce by re-using or recycling our waste. Many household items can be recycled, some can't. Some items can be placed in your recycling, general waste or green organics bin, others may need to be disposed of in another way.

Use our Recyclepedia to find out where to put your household waste and recyclables.


Standard bin set

All eligible residential households within the bin collection service area should have a bin set of:

  • a 240-litre general waste (landfill) bin, with a red or dark green lid, and
  • a 240-litre recycling bin (yellow lid), and
  • a 240-litre green organics bin (lime green lid, for most freestanding residential properties). For more information about this service, including how to opt in and what can/can't go in this bin, see our Green organics bin page.

To find out if there is a collection service for your property, please refer to our collection service area maps as a guide:

Waste collection map(PDF, 6MB)

If your property is not in a council collection area but close to the border, please contact waste management on 07 5667 5976 to confirm eligibility or register an expression of interest for a future service.

Please note: we do not provide collection services to vacant blocks or during the construction of a house. Someone must be living at a permanent dwelling before bins can be delivered.

Change your bins

Be rewarded for your recycling efforts and change the size and/or make up of your bin set. Find out more by selecting from the options below:

Bin set for a new home

If you are building a new home and wish to apply for your first set of bins, contact us on 07 5667 5976 at least 2 business days before moving in.

Please note: we do not provide collection services to vacant blocks or during the construction of a house. Someone must be living at a permanent dwelling before bins can be delivered.

When is my bin collected?

Recycling and green organics bins are emptied on the same day as the general waste bin, but on alternate weeks. To find out what day your bin is collected, use our online Bin day finder.

Find my bin day

For larger unit blocks and apartment buildings, check with your body corporate or contact us on 07 5667 5976 for information about your bin collection services.

Please ensure bins are placed on the kerbside the night before collections day.

Where to put your bins for collection

  • Place your bins no more than one metre from the kerbside the night before collection day – including on public holidays.
  • Bins must face the road and be away from any trees, cars or anything else that could prevent access to the bins.
  • Place each bin at least 30 centimetres apart.
  • Ensure the bin lid is closed.
  • Return bins to their usual place on your property as soon as possible after collection to avoid them being damaged, stolen or causing a public health/safety issue.

Report issues with bins

If your bin collection was missed, or your bin has been damaged or stolen, let us know.

Report missed collection, damaged or stolen bin

Need help with your bins?

We offer two types of service to help you get your bins in place for collection and returned to their designated spot within your property after collection:

  • the assisted household bin service for those physically unable to move their bins
  • a fee-paying wheel-out, wheel-back service for all residents.

For more information visit Need help with your bins?

If you have this service but no longer need it, please contact the customer service centre.

Bulky waste kerbside collection

We have partnered with the Handel Group to provide our on-demand FLEXiSKiP kerbside collection service.

One free FLEXiSKiP can be ordered per eligible household each year.

Find out if you're eligible and how to order a FLEXiSKiP if you meet the criteria. Visit Bulky waste kerbside collection.