General waste bin

The general waste bin is for household rubbish that cannot be reused, recycled, composted or separated into an alternative waste stream.

Where the kerbside collection service is available, every home should have a general waste bin with a dark green or red lid. This bin is collected on the same day every week.

To find out what day your bin is collected, use Find my bin day.

If your bin collection was missed, or your bin has been damaged or stolen, let us know. Our Report a problem page has all the information you need.

Ordering a standard bin service for a new property

If you are building a new home and wish to apply for your first set of bins, contact us on 07 5667 5976 at least 2 business days before moving in.

Please note: we do not provide collection services to vacant blocks or during the construction of a house. Someone must be living at a permanent dwelling before bins can be delivered.

What can be put in the bin

General household waste such as:

  • food scraps
  • nappies
  • dust
  • broken cups, plates and mirrors
  • animal droppings
  • grass clippings
  • single use face masks and gloves
  • non-recyclable packaging
  • non-recyclable plastic bags
  • used syringes, needs or sharps that are in a sealed impermeable container

For health reasons, please bag your rubbish.

Don't overfill your bins. The lids must close. The collection vehicle can't lift a bin properly if it is too heavy or overflowing. The maximum weight acceptable for a loaded wheelie bin is 75 kilograms.

What can't be put in the bin

  • Building materials, bricks, tiles or large timber off-cuts
  • Corrosive or acidic chemicals
  • Electrical appliances
  • Tree stumps or uncut palm fronds
  • Motor parts or car batteries
  • Liquids, paints, oils or solvents
  • Sand, gravel or concrete
  • Hot ashes
  • Weeds with clumps of soil
  • Used syringes, needles or sharps that are not inside a sealed impermeable container.

For information about what to do with these materials go to:

Tips to reduce household waste

  • Efficiently use the things you buy
  • Recycle food scraps and garden waste by composting or adding to worm farms
  • Reuse items wherever possible – or, if they are in good condition, donate them to a charity
  • Recycle whatever remains and only dispose of what cannot be recycled.