Order your green organics bin
Order a new green organics bin and receive the option to upsize your existing 140L or 240L recycling bin to the larger 360L recycling bin for free. This offer is only available for a limited time. Use the relevant form below to apply.
Apply as property owner Apply as Tenant
- Property owners pay an annual service fee of $55.40.
- Tenants pay an initial total fee of $95.55, made up of a one-off $42.75 refundable deposit and $52.80 service fee.
Terms and conditions(PDF, 23KB)
Your green organics bin
You can order an optional 240-litre bin for the kerbside collection of your green organic matter. Fees apply.
This bin (lime green lid) is collected once a fortnight, on the alternate week to the recycling (yellow lid) bin.
If recycled correctly, your green organics are processed by our contractor and made into compost used to replenish the earth or converted into green energy.
To find out what day your bin is collected, use the Bin day finder.
If your bin collection was missed, or your bin has been damaged or stolen, let us know. Our Report a problem page has all the information you need.
Both property owners and tenants can apply for this service for around $1 per week. Rates and charges are reviewed annually.
Currently, property owners pay an annual service fee of $55.40. You will receive either a notice outlining the charges payable or the charge will be included in the next rates notice.
Property owner – Apply for green organics bin only
Tenants pay an initial total fee of $95.55, made up of a one-off $42.75 refundable deposit and $52.80 service fee for the 240-litre green organics bin. The annual renewal service fee will only be the $52.80. Tenants can pay online via the online form, in person at one of our customer service centres, or by post with the completed order form.
Tenant – Apply for green organics bin only
Register for a green organics waste service – rental properties(PDF, 296KB)
If you live in an apartment, townhouse or unit and have a body corporate, you will need to provide written approval from your body corporate before you can apply for a green organic waste collection service. However, if a green organic waste bin is already serviced in your complex, written body corporate approval is not required.
The new bin is usually delivered within 5 business days from placing your order. Sometimes the timeframe for delivery may be affected by your property location and the delivery schedule of our contractor.
Order an additional bin
You can order an additional green organic waste bin. The same fees apply to each bin ordered. Alternatively, you can take your additional or unacceptable green waste to a Green organics drop & go.
Cancel your bin
To cancel the service, contact us by email firstname.lastname@example.org or phone 07 5667 5976.
A property owner will need to cancel the service if they move houses. You can reapply for the service at your new property.
A tenant can take the green organics waste bin with them but will need to update the address details with us within one week of moving.
What can be put in the bin
- Grass clippings
- Shrubs (shake off the soil)
- Weeds and flowers (shake off the soil)
- Leaves and loose bark
- Palm fronds – you must cut fronds so they can fit into the bin. Do not bend them as they will get trapped in the bin as it is emptied into the truck
- Small branches – no more than 15 centimetres in diameter and 40 centimetres in length.
Put garden waste loosely in the bin, not bagged.
What can't be put in the bin
Items that cannot go in your lime-lidded green organics bin are:
- Food scraps
- Plastic bags
- Construction items
- Gardening equipment or products, like garden tools or gloves
- Logs and stumps
- Treated timber
- Soil, dirt or sand
- Recyclables (put them in your yellow lid recycling bin)
- Chemicals or liquids
- Gas cylinders.
For information about what to do with these materials see our Disposal Guide.