Need help with your bins?

The two types of services we offer to help you make sure your bins are in place for collection and returned to their designated spot within your property after collection are:

Upon receipt of a completed form, a City Waste Management Officer will contact you to arrange an appointment to determine the defined service point.

Assisted household bin service

First consider whether family members/carers/service people/neighbours might be able to help you with this task. If all other avenues are exhausted, you will need to obtain written support from your medical professional.

To apply:

  1. Go to your medical professional and complete the online form together, as both signatures are required before you submit.
  2. Complete and submit the form online.

Submit online form

You can also download, print and complete the application form before you visit your medical professional.

Waste management assisted household waste removal service application form(PDF, 166KB)

Once they complete and sign their section of the form, you can submit your application at one of our customer service centres (Monday to Friday between 8.15am and 4.30pm). Or you can post to us at:

City of Gold Coast
PO Box 5042
GCMC QLD 9726

Wheel-out, wheel-back

Fees apply for this service. Refer to our Register of fees and charges page.

To apply and pay for this service, complete and submit the online form.

Submit online form

You may prefer to download, print and complete the application form.

Waste Management wheel-out wheel-back collection application(PDF, 519KB)

Submit your completed application at one of our customer service centres (Monday to Friday between 8.15am and 4.30pm) or post to us at:

City of Gold Coast
PO Box 5042
GCMC QLD 9726