Drinking water quality

Our priority is to provide safe, reliable, high-quality drinking water for the community. Our monitoring and management programs allow us to deliver some of the highest quality water in Australia.

Our Scientific Services laboratory conducts comprehensive water monitoring using regular sampling and testing.

In fact, the quality of our water is so safe, we encourage residents and visitors to Choose Tap.

Drinking water quality map

We've developed an interactive map (for use on a desktop PC) to provide information about the quality of drinking water on the Gold Coast.

This tool allows you to search by address to find the latest drinking water test results for the area.

Use the map to view long-term trends and charts about the quality of drinking water.

Understand water quality results by reading our drinking water quality definitions fact sheet(PDF, 483KB)

You can follow comprehensive instructions on how to use the map within the portal.

Water quality issues

If you have concerns about the quality of your drinking water, visit our Water quality issues page.

Quality assurance & testing methods

The Gold Coast water supply network includes water storage reservoirs, inlet points and public taps. Our team use these distribution points to test for microbiological, physical and chemical components. Tests ensure the quality of our water continues to meet the Australian Drinking Water Guidelines 2011.

We use national and international testing methods, including:

  • Australian Standards
  • Environmental Protection Agency
  • United States Environmental Protection Agency
  • American Public Health Association.

A range of factors influence the quality of water. These include:

  • protection and monitoring of water supplies and catchments
  • water treatment for unwanted microbiological organisms
  • water delivery systems from source to consumer in alignment with the Australian Drinking Water Guidelines 2011.

While our role is to monitor and test water samples, some of these factors are the responsibility of other state and local agencies.

As a community we should look after our waterways and catchments so they remain healthy ecosystems.

Reporting

This report outlines results on data collected between 1 July 2023 and 30 June 2024.

Drinking water service annual report for 2023 – 24(PDF, 1MB)