Water & sewerage connections

If you are developing property or undertaking renovations on an existing structure, you may need to connect to our water and sewerage network. Here you will find out information and resources on how to do this.

We will improve services to customers by making the following changes, effective from 1 November 2021:

  • replacing the current risk category table with a new, simpler definition of water and sewerage works
  • rolling out an accreditation system which will apply to all standard connections.

From 1 November 2021, only accredited contractors appointed by the City can perform standard connections. Registrations for 2021 are now closed. Any registrations submitted after 1 November 2021 will be reviewed in 2022.

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