Water supply

Water and sewerage alerts

Our Media Centre provides alerts and advice on current issues with City services and facilities.

Today’s water and sewerage alerts

Report major water leaks on roads or public land

Report major water leaks (such as a burst water main) on public land, by calling: 07 5667 5801 or 1300 000 928.

Learn about the water supply on the Gold Coast including interruptions to the water network, how to check for leaks and more.

Water service interruption

Interruptions to water services can be due to planned or unplanned works or water projects. Find out if there are works in your area and how you can prepare for interruption of water services.

Water leaks

Water is a precious commodity and it’s up to us all to act quickly to respond to water leaks and prevent water loss and damage. Learn more about how to identify, report and prevent water leaks or submit an application for concealed water leak remission.

Water pressure

Find out about the minimum pressure of the City’s water mains, learn about the benefits of pressure management and what to do if you have a water pressure problem.

Water meters

Information about how to locate and read your water meter, including how to check for water leaks.

Standpipes & filling stations

We provide access to potable and recycled water via filling stations for customers who require access to bulk volumes of water. You can apply for access to metered standpipes to draw water from the reticulation system via an agreement with the City.

Water performance reports

Water and sewerage services play an important role in our health and wellbeing. We measure the performance of our network against key performance indicators and deliver an annual regulatory performance report.

Water, sewerage and stormwater projects

View current projects

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