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Water and sewerage services play an important role in our health and wellbeing.
These services are regulated by several departments, including the:
The Department of Resources tracks the performance of water and sewerage service providers through Key Performance Indicators (KPIs).
These KPIs give a community an overview of the general state of their water and sewerage infrastructure and services. This includes:
Our performance can be influenced by a number of 'external' factors, including:
The City makes our Annual Water and Sewerage Services Performance Reports available as part of our requirements.
Download our 2019-20 Annual Regulatory Performance Report(PDF, 1MB)