Managing volunteers

Community groups depend on volunteers. It is important you have a process in place to coordinate and support your volunteers.

Get insight from Volunteering Australia

Volunteering Australia's Resource Hub offers information and useful resources to support effective volunteer management.

The Resource Hub includes over 350 relevant, useful and accessible resources including policies, procedures, tools, videos, templates, guides, research and factsheets.

These resources will help volunteer managers, experienced or new, embrace the National Standards of Volunteer Involvement in their everyday practice.

The resources cover topics such as volunteer support, development and recognition. Resources on topics relevant to the current environment volunteering is facing are also included – topics such as re-engaging volunteers during COVID-19, managing the mental health and wellbeing of volunteers and recruiting younger volunteers.