Sorry, we're unavailable.

You can still access some services and our latest alerts and news using the links below.

For after hours emergencies, please call 1300 GOLDCOAST (1300 465 326) or 07 5582 8211.

Emergency alerts

Visit our City Dashboard for the latest news, road closures, weather warnings, power and water outage updates.


Any critical alerts and notifications during the maintenance period will be posted to the City's Facebook page.

Online services

A large range of our online services and forms can be accessed here. Use this link to access My Account, report a problem, make payments, check your rates account, visit PD Online or lodge an application.

City App

Use our mobile app to access some of our popular online services and report non-urgent issues such as graffiti, potholes or illegal parking. You can also request maintenance required for council land, facilities and equipment.