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Better customer experiences

We are building a secure data analystics and systems integration platfom to enable us to utilise complex data.

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Data intelligence

The City recognises the importance of data in delivering exceptional customer experiences and value for money.

Maintaining the highest standards of data security and privacy is at the heart of the approach to building the Digital City Program.

A new, secure data analytics and systems integration platform has been built to enable the City to utilise complex data and real-time information to redesign the way we deliver services.

This is already showing benefits in reducing the cost and administration required for delivering services, such as management of car parking services.


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