City of Gold Coast | Rates Enquiry

Rate and water account enquiry

Assistance with accessing the information below can be provided through the National Relay Service or the National Translating and Interpreting Service.

Rates enquiry type

You can also use this online form for the following enquiries. We will respond to these enquiries within 10 working days.


Self-service rate account balance and payment arrangement

Get your up-to-date account balance instantly, request a payment plan and/or arrange to have your rates and water notices sent to you by email instead of post.

Rate and water accounts online

More information

For more information on receiving your rates and water notices by email instead of post, including frequently asked questions and important things to note, visit our Receive notices by email page.

To find out more about rates and water bills in general, go to