Use this tool to find out when your meter is due to be read and when you can expect your water bill.
Simply enter the street address of your property* or water account number (you can find this on your water bill). Please note the data range provided is an approximate only.
*If you live in a unit, just enter the street number and name – you don't need to include the unit number.
This online tool holds data for properties with registered water meters within the City.
Only one metered property, or metered body corporate, can be searched at a time.
The result returned for your property or body corporate should be treated as a guide only.
Whilst we endeavour to ensure meter reads occur during the scheduled week, there may be circumstances that prevent this from occurring, including inclement weather and public holidays.
For an unmetered property e.g. a vacant block of land, the bill for your access charges will continue to be sent at the end of each quarter.
Water bills will not be issued when a special read (e.g. requested by solicitor for property sale) is conducted.
If you require assistance accessing or interpreting any of this content please contact us on 07 5667 5801 or 1300 WATER (1300 000 928).
Council of the City of Gold Coast (Council) is collecting your personal information in order to provide the services requested, perform associated Council functions and services, and to update and maintain Council's customer information records. Your information is handled in accordance with the Information Privacy Act (Qld) 2009 and may only be accessed by Councillors, Council employees and authorised contractors. Unless authorised or required by law, we will not provide your personal information to any other person or agency. For further information go to cityofgoldcoast.com.au/privacy.
Council may also use your personal information in order to contact you to provide you with information regarding Council functions and services. If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.