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Waste and recycling on the Gold Coast

Information about waste and recycling services on the Gold Coast is available in one central location.

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Bin & rubbish collection

The City provides collection services across the region to meet your waste and recycling needs.

Public holiday bin collection days won't change, but collections may occur a little earlier. Don't forget to put your bins out the night before your usual collection day and remind your neighbours.

For more information visit

Waste collection services on public holidays

Collection services operate as usual over all public holidays including the Christmas and New Year holidays. Please ensure bins are placed on the kerbside the night before collections day and let your neighbours know.

General and recycling waste collection services

Residential bin collection - the City provides a weekly collection service for general waste (green bin) and a fortnightly collection service for recycled waste (yellow lid bin).

Find out more about these two services on our Residential bin collection page.

Our What to recycle? page provides information about what you can and can't recycle in your yellow lid recycling bins.

Green organics bin collection service

We offer an optional service for the collection of green organics (lime green lid bin), which is serviced fortnightly on the alternate week to the yellow lid recycling bin. This service costs around $1 per week.

Find out more on our Green organics bin collection page.

Collection service areas

Please see our collection service area maps for both residential bin collection and green organics bin collection to check your eligibility.

Commercial waste management

Commercial waste management includes kerbside commercial waste, commingled recycling and green organics collections, and landfill access for recycling or disposal of commercial and industrial waste.

Find out more on our Commercial waste management page.

Find your bin collection day

To find out when your bin is collected, use our online bin day finder or phone 07 5667 5976.

Report a damaged, stolen or missed bin

Visit Report a problem - Rubbish and recycling to report a damaged or stolen bin online or to let us know about a missed bin collection.

Kerbside clean-up

Kerbside clean-ups or bulky waste collections are scheduled by Council Division subject to City budget approval.

Related information

Jump to key information
  • Today is my normal bin collection day but it's a public holiday. Will my bins still be collected?

    Yes, our waste and recycling trucks service your bins every day, even when your bin day is a public holiday. On public holidays however, the collection time may be earlier - please ensure your bins are placed kerbside the night before your collection day.

  • The waste truck did not service my bin today. Can I still get it collected?

    There are several reasons why a bin does not get collected. The main reasons are:

    • the bin was not put out in time
    • it is not your collection day
    • the bin was not able to be reached by the truck (cars parked in front or other obstructions)
    • the bin is overfull or contains materials that are not allowed
    • driver error

    Whatever the reason, you can call us on 07 5667 5976 and report a missed service. You will be advised if the truck is still in your area and if there was an issue that needs to be fixed. Once any issues are resolved, we will arrange to pick up your missed bin as soon as possible. 

  • I accidentally threw something valuable in the bin. What can I do?

    General green waste bin - unfortunately there is nothing that can be done, you are unable to enter the landfill site.

    Recycling bin (yellow lid) - you should contact the recycling contractor Visy located at Carrara to see if it can be retrieved.

  • Can I organise for my bins to have number stickers that match my street number?

    Yes. Contact Waste Management 07 5667 5976 and we can arrange to have them posted to you. 

  • I have an assisted service and I am moving house. Can you change my service to my new address?

    Yes. Please contact Waste Management on 07 5667 5976 and we will arrange this for you. You do not need to complete a new assisted service form.

  • The park bin is overflowing. Can I get someone to clean it up?

    Yes. You can report the issue using our online Report a problem form and we will arrange for the contractor or City Cleaning to check the bin and tidy up. 

  • I own a vacant block or I'm building. Can I get a wheelie bin service for my block?

    No. We do not provide collection services to a vacant block or during the construction of a house - someone must be living in the permanent dwelling on that block before we will deliver bins. You can however choose a local skip bin company who will provide you with a skip service during your construction.

    Please contact Waste Management on 07 5667 5976 to order your city bin service at least two days before moving in.

  • Where can I dispose of my used syringes, needles or sharps?

    Under Queensland law, you must dispose of used syringes by first placing them in a sealed impermeable container, such as the yellow sharps containers that you can purchase from most pharmacies. We strongly recommend you use these approved containers and, once full, you return them to the pharmacy where you bought them. This way, they will be disposed of appropriately by the pharmacy as medical waste. For more information about the pharmacy disposal initiative, contact the Pharmacy Guild of Australia.

    Disposing of sharps in your home waste bin is not recommended, as it can lead to the use of non-standard ineffective containers or no containers at all, which puts City of Gold Coast (City) workers at risk of needle stick injuries and infectious diseases. In an emergency, if you have no choice but to dispose of used syringes in your home waste bin, please ensure that the sharps are sealed inside a rigid walled container, like a Milo tin or screw cap coffee jar. Never put your used sharps, or container with used sharps, in the recycling bin! 

    The City does not accept used sharps containers at our waste centres or any customer service centres, but we do have public sharps disposal bins available at certain public amenities. For information about where these are located and more information about the Clean Needle helpline, visit our Safe sharps bins web page.


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