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Water quality

We are committed to providing the highest quality of water at all times and have ongoing monitoring and management programs to ensure we consistently meet expectation.

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Water quality

Providing our customers and community with safe, reliable, high-quality drinking water is our priority. Our Scientific Services laboratory conducts comprehensive water monitoring through regular sampling and testing to achieve this. In fact, the quality of our water is so safe, we encourage residents and visitors, alike, to Choose Tap.

Link to the water quality map

View our drinking water quality map.
Note: Best used from a desktop
PC rather than mobile device. Navigation
options are limited on smart phones.

Drinking water quality map

We've developed a map to provide information about the quality of drinking water on the Gold Coast.

This interactive tool allows users to find the latest drinking water testing results for an area by searching for an address.

Use the map to view long-term trends and charts showing the quality of our drinking water. The data available on the map provides assurance that you are receiving the highest quality drinking water at all times.

Read more about the definitions used to explain water quality results on our Drinking water quality definitions fact sheet. You can follow comprehensive instructions on how to use the map within the portal.

Water quality issues

If you have any concerns about the quality of your drinking water, see our Water quality issues page for more information.

Quality assurance and testing methods

Across the water supply network on the Gold Coast, there are water storage reservoirs, inlet points and public taps. These points, located at different stages of water distribution, enable our team to test for microbiological, physical and chemical components to ensure the quality of our water continues to meet Australian Drinking Water Guidelines 2011.

Our testing is conducted in accordance with nationally or internationally recognised testing methods including:

  • Australian Standards
  • Environmental Protection Agency
  • United States Environmental Protection Agency
  • American Public Health Association.

Although the City of Gold Coast’s role is to monitor and test water samples, as a whole, the quality of water is influenced by a range of factors. These include:

  • protecting and monitoring the health of water supplies and catchments
  • treating water for unwanted microbiological organisms
  • developing a system to deliver safe, reliable and high-quality drinking water from the source to the consumer by adhering to the Australian Drinking Water Guidelines 2011.

Some of these factors are not the responsibility of the City. As a community we should try to look after our waterways and catchments so they continue to be healthy ecosystems supporting the livelihoods and lifestyles of people in South East Queensland.


Download the City's latest Drinking water quality report.

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