Membership

Benefits

With a Gold Coast Libraries membership you can enjoy:

  • Thousands of books, audiobooks, magazines, movies and music.
  • Free programs and events for all ages.
  • Access to our eLibrary anywhere, anytime.

Membership is now easier than ever, join online for instant access to our eLibrary and services.

Join now

Library staff helping a member

Your library membership enables you to:

  • Borrow up to 50 items for 3 weeks and renew them twice if they haven’t been requested by another customer.
  • Borrow up to 10 learning resources from our accessible collection.
  • Use the Libby app to borrow up to 20 eBooks or eAudiobooks and enjoy unlimited digital magazines.
  • Use the BorrowBox app to borrow up to 20 eBooks and eAudiobooks.
  • Pick up and return items to most libraries, many of which offer out-of-hours returns.
  • Access your account through our website, library app, by phone or at any library.
  • Download eBooks, eAudiobooks, magazines and newspapers from our eLibrary.
  • Stream movies, documentaries and music on your own devices.
  • Take online courses and use online learning and research resources.
  • Request items currently on loan to pick up or download when they become available.
  • Request books, large print books and audiobooks that aren't held in our collection.
  • Reserve and use a computer for up to 60 minutes per day at most library locations.
  • Visit our Latest updates page for more details about available services.

Membership is free for Gold Coasters and most Queenslanders, and if you're an interstate visitor, sign up for temporary membership while you're visiting our city. 

You can join online, or visit one of our libraries and our friendly team will help you become a member. If you have any questions about membership, contact us at any time.

Using my account

woman using computer feature

When you join, you'll get a membership number and set up a password.

You can then borrow items from the library, use library PCs, and access our huge range of online resources – including books, eBooks, eAudiobooks and magazines – from anywhere.

You can take advantage of our 24/7 self-service access to check your account, search the catalogue, manage your holds and more through our website or app.

Website

Log in to your account at the top right hand corner of any page, including the library catalogue. Our catalogue help pages provide guidance on all aspects of using your online library account. This includes logging in, searching for items, placing holds, creating lists, downloading eBooks, changing my password or details, and accessibility.

Please contact us if your account is blocked and we will work with you to fix the issue.

Changing your details

You can change your password or contact details at any time by logging in to your account, or ask at your nearest library.

Lost your library card?

If you have a physical library card and lose it or it's stolen, tell your nearest library as soon as possible. Replacement cards are available from all libraries with confirmation of identity.

Physical cards are no longer required when using the library. You can use the Gold Coast Libraries app to store your membership number and digital library card.

Find out more about your membership terms and conditions.

If you have a question or need help, just ask – in person, by phone or email.

Terms & conditions

As a member, you have rights and obligations to help us deliver a great library service for all our members. We don't charge overdue fees, but we ask that you take care of the items you borrow, and return them when they're due back.

Collection content

City of Gold Coast City doesn’t censor its library collection, which includes material in print, audio-visual and digital formats. There may be content within the collection that isn’t suitable for under 18s, including content that is unclassified. 

By becoming a library member, parents and caregivers accept responsibility for their children’s access, selection and use of all library materials and services, in both physical and digital formats. We accept no responsibility for the supervision of minors’ selection and use of any library content.

View all your rights and obligations of library membership – Local Law No. 4 (Libraries) 2008 and Subordinate Local Law No.4.1 (Libraries) 2008 at City of Gold Coast – Local Laws.

Local Studies Collection copyright and reproduction

Items in the Local Studies Collection have been obtained from a wide variety of sources over many years and any use must comply with The Copyright Act 1968 (Cth).

You may download, display, print or reproduce content in unaltered form for educational purposes, non-commercial research or study. 

Written permission must be obtained to adapt, publish, distribute or commercialise any material. You must, where necessary, obtain copyright permission and clearance relating to any cultural or indigenous matter.

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