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Activate My Account with an Authentication Key

Have you received an Authentication Key from us?

If yes, please use the button below to activate your My Account. If you don't have an Authentication Key, visit the My Account page to Register.

City of Gold Coast may issue customers with a unique Authentication Key to provide you with quick access to My Account.

The supply of an Authentication Key means that your account has already been validated and is ready for use.

If you have received correspondence from us with your unique key, simply click on the button below and complete the form to activate your account. You will then have access to a greater range of online services.

Please enter your Authentication Key and your registered/legal name exactly as they are shown on the correspondence from us.

Activate My Account

Visit My Account help for information about how to get started and solve problems.

Visit My Account help for privacy information and our terms of use.

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