Recycled water is produced by treating sewage that comes into the City’s Sewage Treatment Plants to stringent health and environmental standards so it is suitable for particular uses. Approximately 155 million litres of sewage is produced each day from our toilets, showers, kitchens and laundries which is processed at our Sewage Treatment Plants.
These sewage treatment plants are located at Pimpama and Coombabah to service the northern Gold Coast and Merrimac and Elanora to service the south.
The sewage treatment process including the collection, treatment and disposal of recycled water is an integral part of the service we provide our customers.
Recycled water supports sustainable business
Using recycled water is a sustainable climate resilient water supply option and can reduce costs for your organisation.
Recycled water is not for drinking purposes however it provides many benefits to many organisations across the Gold Coast:
- agriculture (farmers)
- nurseries (wholesale)
- universities/schools/Technical and Further Education (TAFE) colleges
- sports clubs/golf courses
- theme parks and recreational facilities
- large hotels/resorts
- non-food processing/manufacturing businesses/extractive industry/concrete batching plants/fertiliser production, etc.
All reuse of recycled water is licensed by the Department of Health.
Consider installing your own recycled water polishing plant to produce a higher quality of supply that’s fit for your business purpose. For more information see a case study on The Star Gold Coast (formerly Jupiter's Hotel and Casino) which highlights their initiative to use an on-site recycled water treatment plant to improve recycled water supply from Class C to Class A+ for landscape watering and public toilets.
Submit online application
Commercial customers can register their interest by completing the application form below. The application is to instigate preliminary investigations only, the outcome of which provides no guarantee of a recycled water agreement being established with the City.
Parties selected to advance to a more detailed investigation of the commercial opportunities must be able to:
- demonstrate security of demand
- provide technical details for infrastructure proposals
- submit information on request for reference checks and financial viability assessment
- show the ability to comply with the requirements of various regulatory agencies.
Further information is available in the Recycled water scheme register of interest background information document.
We’re committed to identifying opportunities that can sustainably benefit our customers. Take a step to support your business, register your potential interest for an assessment to ascertain if recycled water could be suitable for you.
Watch the Water recycling process video on YouTube.
While the City remains one of the largest urban utility users of recycled water, usage currently accounts for up to 20 per cent of all the recycled water produced. So what do we do with the excess?
Approximately 115 million litres per day of excess recycled water, treated to stringent health and environmental standards, is released into the ocean at the Seaway (Nerang River entrance) on each outgoing tide. Excess recycled water has been released into the ocean via the Seaway since the early 1980s and is licensed by the Department of Environment and Science (DES).
The performance of this system is monitored and reported to DES in accordance with strict operational performance criteria. These include location, timing, volume and quality of excess recycled water releases. We also participate in the regional Ecosystem Health Monitoring Program undertaken by the independent Healthy Waterways Pty Ltd. The Broadwater achieved an ecosystem health grade of A in the most recent Healthy Waterways report card in 2019.
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