The City has a new information technology system for major customer, property and revenue functions. As part of this new system, you can register for My Account – a secure online portal to lodge applications, access your information, request services and manage your accounts from one location.
You will need to sign in to My Account to use our ‘pay later’ option when submitting an application and requesting an invoice for payment. With My Account, you will also have 24/7 convenience to:
- pay bills and manage your sundry debtor account
- make service requests and track progress
- perform property searches
- update your details
- lodge and track licence and permit applications
- lodge and track development applications.
As a registered user of My Account, you have the additional benefit of personal details pre-filled in your service requests and application forms.
For more information and to register, visit My Account.