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Free bus travel for seniors and veterans

Travel for free on Surfside buses with a sticker pass on your TransLink go card.

Senior man and woman standing in front of a bus stop.

Local seniors and veterans can travel on Surfside buses for free:

Get on board and explore our beautiful city.

If you're a Gold Coast resident and have a TransLink seniors red go card or a Seniors card +go, you can apply for a sticker pass online, in person, by email or by post.

Once your application is approved, you'll receive a sticker to attach to your TransLink Seniors red go card or Seniors +go card. Please allow 10 business days for processing.

Online

1. Gather your documents

To complete the online application, you will need to attach copies of the following:

  • photo or scanned copy of your proof of Gold Coast residency (e.g. rates notice, utilities bill, car registration)
  • photo or scanned copies showing both sides of your TransLink Seniors go card or your Seniors card +go card.

2. Complete and submit our online form

APPLY ONLINE

When you apply online you will be asked to:

  1. Add the parties - select the Licensee and click on add. Fill out the form about you (name, address etc.)
  2. enter your go card number
  3. Use the Choose file button to:
    • attach the photo or scanned copy of your proof of residence and
    • attach the photos/scanned copies of both sides of your Seniors go card or Seniors card +go
  4. Read and agree to the Declaration and Privacy statement (check the "I agree" box)
  5. Submit your application.

Email

1. Gather your documents

To complete the application, you will need to attach copies of the following:

  • photo or scanned copy of your Gold Coast proof of residency (e.g. rates notice, utilities bill, car registration)
  • photos or scanned copies showing both sides of your TransLink Seniors go card or your Seniors card +go card.

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Send us your completed application

For more information, please contact us on 07 5667 5990.

In person

1. Gather your documents

You will need to show the following:

  • proof of Gold Coast residency (e.g. rates notice, utilities bill, car registration)
  • your TransLink Seniors go card or your Seniors card +go

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Visit one of our customer service centres

Submit your application at one of our customer service centres (Monday to Friday between 8.15am and 4.30pm).

By mail

1. Gather your documents

You will need to attach copies of the following to your completed application form:

  • photo or scanned copy of your proof of residency (e.g. rates notice, utilities bill, car registration)
  • photos or scanned copies showing both sides of your TransLink Seniors go card or your Seniors card +go

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Send us your completed application form

Post the completed form along with the photos or scanned copies to:

City of Gold Coast
Free Bus Travel
PO Box 5042
QLD 9726

If you're a Gold Coast resident and have a TransLink go card, you can apply for a sticker pass online, in person, by email or by post.

Once your application is approved, you'll receive a sticker to attach to your TransLink go card. Please allow 10 business days for processing.

Online

1. Gather your documents

To complete the online application, you will need to attach copies of the following:

  • photo or scanned copy of your proof of residency (e.g. rates notice, utilities bill, car registration)
  • photos or scanned copies showing both sides of your TransLink go card
  • photo or scanned copy of your Department of Veterans' Affairs (DVA) gold or white card.

2. Complete and submit our online form

APPLY ONLINE

When you apply online you will be asked to:

  1. Add the parties - select the Licensee and click on add. Fill out the form about you (name, address etc.)
  2. enter your go card number
  3. Use the Choose file button to:
    • attach the photo or scanned copy of your proof of residence and
    • attach the photos/scanned copies of both sides of your Seniors go card or Seniors card +go
  4. Read and agree to the Declaration and Privacy statement (check the "I agree" box)
  5. Submit your application.

Email

1. Gather your documents

To complete the application, you will need to attach copies of the following:

  • photo or scanned copy of your Gold Coast proof of residency (e.g. rates notice, utilities bill, car registration)
  • photos or scanned copies showing both sides of your Department of Veterans' Affairs (DVA) gold or white card.

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Send us your completed application

For more information, please contact us on 07 5667 5990.

In person

1. Gather your documents

You will need to show the following:

  • your proof of Gold Coast residency (e.g. rates notice, utilities bill, car registration)
  • your TransLink go card
  • your Department of Veterans' Affairs (DVA) gold or white card.

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Visit one of our customer service centres

Submit your application at one of our customer service centres (Monday to Friday between 8.15am and 4.30pm).

By mail

1. Gather your documents

You will need to attach copies of the following to your completed application form:

  • photo or scanned copy of your proof of residency (e.g. rates notice, utilities bill, car registration)
  • photo or scanned copy showing both sides of your TransLink go card
  • photo or scanned copy of your Department of Veterans' Affairs (DVA) gold or white card.

2. Complete the application form

Download, print and complete the Application for free bus travel for seniors and veterans below.

3. Send us your completed application form

Post the completed form along with the photos or scanned copies to:

City of Gold Coast
Free Bus Travel
PO Box 5042
QLD 9726


More information

If you don't have a TransLink go card, visit TransLink to get one.

For more information, please contact us on 07 5667 5990.

The free bus travel for seniors and veterans is part of the City's drive to encourage more Gold Coasters to use public transport and to make better use of existing services. The free bus travel for seniors and veterans aims to help seniors and veterans better connect with their communities.

Free bus travel is part of the Gold Coast City Transport Strategy 2031 and is funded by the City. It is being delivered in partnership with the Queensland Government's Department of Transport and Main Roads, TransLink division and Surfside Buslines.

Download the Free bus travel for seniors and veterans brochure

Note: Free bus travel does not apply to Queensland Rail trains or on G:Link light rail services.

Related information

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