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City cleaning

Our City Cleaning services keep the Gold Coast looking pristine.

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City cleaning

The City Cleaning team operates over a number of different shifts including morning, afternoon and night, seven days a week to ensure our city is clean and tidy.

Cleaning toilets, collecting litter, emptying public space bins, collecting illegally dumped materials is all in a day and nights work for City Cleaning staff to ensure that residents and visitors can enjoy the amenities that the City provides. Our services include:

The City ensures public facilities and barbecues in our high usage parks and foreshore areas are cleaned daily. If you see a city asset that requires cleaning, you can let us know online.

Responsibilities

Our City Cleaning services keep the Gold Coast looking pristine. We are responsible for:

  • beaches along our 57 kilometre coastline
  • foreshore, suburban and regional parks and reserves
  • road networks
  • central business districts (CBDs)
  • public amenities in parks and streets (public toilets, barbecues, picnic and bus shelters)
  • public rubbish bins at beaches, parks and streets (excluding former Albert Shire Council)
  • collection and disposal of illegal dumping.

Fast facts about our services

City Cleaning ensures all public areas around our city are kept clean. The following are some facts about the work performed by City Cleaning:

  • approximately 850 tonnes of litter removed in the last year
  • 439 barbecues serviced seven days a week totalling 3066 services a week
  • 294 toilet blocks serviced seven days a week totalling 2058 services a week
  • two beach tractors clean Gold Coast Beaches, each covering 20-25 kilometres of sand per day
  • approximately 25 cubic metres of rubbish/litter is removed from our beaches every week
  • 3212 rubbish bins located in precinct, parks, road reserve areas serviced from twice daily to once weekly
  • 5211 kilometres of kerb and channel by City road sweepers plus 1800 kilometres by contract sweepers resulting in over 4500 tonnes of waste being removed
  • Urban Precinct Areas of Paradise Point, Southport, Surfers Paradise, Chevron Island, Main Beach, Broadbeach, Burleigh, Palm Beach, Tugun and Coolangatta hosed and swept every night. Nerang, Mudgeeraba and Varsity Lakes hosed and swept ranging from once a week to nightly. These areas also have their pavement scrubbed once every two weeks
  • approximately 110,000 dog bags replaced weekly
  • 4096 work orders created for illegal dumping each year, resulting in approximately 438 tonnes of illegally dumping items collected and disposed of.

Events

The City Cleaning service actively supports many major events such as:

  • Clean Up Australia Day
  • ANZAC Day
  • Cooly Rocks On Festival
  • Monster Machinery Day
  • Blues on Broadbeach Festival
  • Jazz Festival
  • Australian Surf Life Saving Carnival
  • Gold Coast Marathon
  • Swell Sculpture Festival
  • Gold Coast 600 V8 Supercar Race
  • Schoolies Festival
  • New Year's Eve and Australia Day celebrations.

The City Cleaning team meets regularly with organisers of major events to ensure adequate advice, service and support are provided throughout these events.

This support includes additional and specialised cleaning before, during and after the events. Many of these events are televised around the world and it is important that the event precincts and surrounding areas are presented in pristine condition.

Safe sharps bins

sharps disposal bin

City of Gold Coast has provided sharps disposal bins within the toilet facilities of ALL public amenities. City contractors are authorised to empty all safe sharps disposal bins.

Statistical reports about the contents of the bins are provided to the City administration and local health services unit for planning purposes.

What to do when discarded needles and syringes are found

You can help your community by making sure needles and syringes are removed from where they may cause harm to others by reporting the exact location of these sharps to the City's Cleaning Services to arrange for collection.

Needles, syringes and other injecting equipment are often inappropriately thrown away in public facilities, gutters, parks, laneways or are washed up on beach areas or waterway shorelines. Report the problem as soon as possible without attempting to dispose of the injecting equipment yourself. Do not attempt to recap the needle.

Advise children to inform an adult if they find unsafely disposed of sharps.

Should you require any additional information on the sharps disposal or needlestick injuries, please call Queensland Health – Clean Needle Helpline on 1800 633 353 (24 hour service).

Queensland Health (Clean Needle Helpline) advice

What to do if you have a needlestick injury

Stay calm, and carry out the following actions:

  • encourage the wound to bleed
  • wash the area with cold running water and soap (if available)
  • apply an antiseptic and band-aid.

As soon as possible contact your supervisor, doctor or community health centre.

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