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Free Seniors Travel Trial

Eligible seniors can travel for free on Gold Coast Surfside buses from 8.30am - 3.30pm, Monday through Friday.

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Free bus travel for seniors and veterans

We are happy to announce that the Veterans and Seniors Free Bus Travel Program will be supported for a further four years, until 30 June 2024.

If you already have your sticker you do not need to re-apply, as your existing sticker will remain valid.

The health and wellbeing of the Gold Coast community, our customers and City employees is our first priority.

To find more information on the City's response to COVID-19, please visit cityofgoldcoast.com.au/covid19

Senior man and woman standing in front of a bus stop.

The City of Gold Coast provides a free bus travel service for seniors and veterans. Eligible Gold Coast seniors and veterans are able to travel for free on Gold Coast Surfside buses between 8.30am and 3.30pm Monday to Friday (public holidays included).

The free bus travel for seniors and veterans is part of the City's drive to encourage more Gold Coasters to use public transport and to make better use of existing services. The free bus travel for seniors and veterans aims to help seniors and veterans better connect with their communities.

Free bus travel is part of the Gold Coast City Transport Strategy 2031 and is funded by the City. It is being delivered in partnership with the Queensland Government's Department of Transport and Main Roads, TransLink division and Surfside Buslines.

Download the Free bus travel for seniors and veterans brochure

Note: Free bus travel does not apply to Queensland Rail trains or on G:Link light rail services.

How to apply

Find out what you need to submit your application by clicking on the appropriate heading below.

Seniors

To be eligible for free bus travel must:

How to apply

The following documentation must be submitted with your application for free bus travel:

  • a copy of your proof of residency on the Gold Coast (e.g. rates notices, utilities bill, car registration)
  • a copy of your TransLink Seniors go card or Seniors +go card (both sides).

Once the above documentation is prepared you can complete and submit an online application below for free bus travel or download a form if you would prefer to complete your application offline:

Apply online

Alternatively, you can phone 1300 GOLDCOAST (1300 465 326) and request a form to be sent to you.

While the online method is preferred, if you do complete a hard copy, you can submit your application and supporting documentation by email to freebustravel@goldcoast.qld.gov.au, or in person at one of the City's customer service centres, or by post to:

Free bus travel
PO Box 5042
GCMC QLD 9726

Once your application is approved you'll receive a sticker to attach to your TransLink Seniors red go card or Seniors +go card. Please allow 10 business days for processing.

Veterans

To be eligible for free bus travel passengers who are veterans must:

  • hold a TransLink go card
  • hold a Department of Veteran's Affairs (DVA) gold or white card
  • be a Gold Coast resident
  • apply for a sticker pass.

How to apply

The following documentation must be submitted with your application for free bus travel:

  • a copy of your proof of residency on the Gold Coast (e.g. rates notice, utilities bill, car registration)
  • a copy of your TransLink go card (both sides)
  • a copy of your Department of Veterans' Affairs (DVA) gold or white card.

Once documentation is prepared you can complete and submit an online application below for free bus travel or download a form if you would prefer to complete your application offline:

Apply online

Alternatively, you can phone 1300 GOLDCOAST (1300 465 326) and request a form to be sent to you.

While the online method is preferred, if you do complete a hard copy you can submit your application and supporting documentation by email to freebustravel@goldcoast.qld.gov.au, or in person at one of the City's customer service centres, or by post to:

Free bus travel
PO Box 5042
GCMC QLD 9726

Once your application is approved you'll receive a sticker to attach to your TransLink go card. Please allow 10 business days for processing.

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