Gold Coast Aquatic Centre
Novel coronavirus (COVID-19) impacts
The health and wellbeing of the Gold Coast community, our customers and City employees is our first priority.
The City is receiving advice from the Federal Government and Queensland Health on a daily basis to inform our response to the Novel coronavirus (COVID-19) situation in the city.
In line with the Queensland Government’s Roadmap to easing COVID-19 restrictions, there will be a staged approach to ensure we can safely resume operations and reopen our Aquatic Centres.
Current stage one restrictions issued by the Queensland State Government allow up to 10 people per pool and this has since been confirmed by the State as 10 people per centre any one time. In addition to this, current advice also states that stage two and three will only permit up to 20 and 100 visitors per centre at any one time.
With this information the City has conducted a thorough operational assessment of the centres in consideration of all user groups and outlined a sensible approach for a staged reopening to the public from stage three (10 July 2020) that is in line with:
- Chief Health Officer public health directions
- The Australian Institute of Sport (AIS) Framework for Rebooting Sport in a COVID-19 Environment, and
- Royal Life Saving Guidelines for Safe Pool Operation – Managing the Risk of COVID-19 in Aquatic Facilities.
This plan for a staged reopening is complex and it means that some of our products and services will not be immediately available or will operate differently. While we appreciate some of our members and guests will be disappointed, this is temporary. We ask for patience while we work with the relevant authorities to get the local community back in and enjoying our centres safely and as soon as possible.
All memberships, enrolments and multi-visit passes remain on suspension as of 23 March 2020. Any membership enquiries can be directed to aquaticcentre@goldcoast.qld.gov.au
You can stay up to date with the latest information at cityofgoldcoast.com.au/covid19
Related information
- Accessibility at the Gold Coast Aquatic Centre
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- Fitness Centre
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Are all Gold Coast Aquatic Centre pools heated?
Yes, all the swimming pools are heated to a minimum of 27 degrees celsius all year round.
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When is the best time to swim laps?
The best time to swim laps is early in the morning between 6.30am and 8.30am. Please keep in mind that the pool is substantially busier on hot days and school holidays.
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Do I have to watch my child's swimming lesson?
During swimming lessons you are not required to watch, but it is appreciated if you stay within sight of the lesson, in case you are needed. Outside lessons you need to maintain active supervision of your child/children as per our pool rules.
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Do I have to pay if I'm not swimming?
Yes. When entering Gold Coast Aquatic Centre you are expected to pay a spectator entry fee. This fee covers the provision, maintenance and staffing of the facilities.
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Does the centre close when it rains?
No, the pool only closes when there is lightning in the vicinity for safety reasons.
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Can I smoke at the pool?
No. Gold Coast Aquatic Centre is a public place and no smoking is allowed in the centre.
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Can I bring alcohol into the pool?
No. Alcohol and glass are not allowed in the pool as per our conditions of entry.
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How can I hire lanes or the pool?
For school groups wishing to hire lanes or the pool please email aquaticcentre@goldcoast.qld.gov.au and request an aquatic hire agreement form, complete it and email it to the centre. If you are an individual swimmer and wish to hire a lane please contact us on 07 5582 8282.
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Are there lockers to use?
Pool side
Lockers are available to swimmers and are located throughout the centre. For a small locker there is a charge of $2 and $3 for large lockers. They are available for use for a maximum of four (4) hours.Fitness centre
Pin-coded lockers are provided and are free of charge to fitness centre members.
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