Stay up to date on how we’re supporting residents following the recent severe weather events. Use the street finder tool to find out when a kerbside collection may be happening in your street.
Residential applications apply to the following property types:
Use the relevant application form below to apply for either a sewered or unsewered residential application. A sewered property is serviced by sewerage infrastructure. An unsewered property is not serviced by sewerage infrastructure.
Fees apply. For information on fees, go to our online fee enquiry or the Register of fees & charges.
You will need to submit the following supporting information with your application:
For unsewered applications, you will need to also submit a Site and Soil Evaluation Report (Effluent Disposal Report).
Submit sewered application Submit unsewered application
We will email you a receipt for your submission. The receipt includes a unique reference number. Use this number to track progress and quote when making enquiries.
A permit is issued within 2 business days for a sewered application, and up to 10 business days for an unsewered application.
If your application is approved, we will issue a permit for the work.
Book a site inspection. Onsite inspection requests must be made in accordance with section 63 of the Plumbing and Drainage Regulation 2019.